Privacy policy

This policy explains what personal data Rivo eSIM collects on rivoesim.com and how it is used.

Data we collect

Order details (name, email, optional phone and phone model), account details if you create an account, support messages, and anonymous visit statistics (pages viewed, browser and device type). We do not store your IP address in our statistics.

Why we use it

To process your order, deliver your eSIM and answer your requests.

To keep accounting records and prevent fraud.

To improve the website with aggregated, anonymous statistics.

Sharing

We share only what is necessary with the eSIM provider that issues your profile and with payment providers. We never sell your data.

Retention

Order data is kept as long as required for accounting obligations. You can ask us to delete your account at any time.

Cookies

We use essential cookies (session, security, language and currency preference). No advertising cookies.

Your rights

You can request access, correction or deletion of your data by writing to support@rivoesim.com.